Privacy Policy
Effective January 1, 2026
Complete Sparks Insulation Services, insulationsparks.com, service@insulationsparks.com
What this policy covers
Complete Sparks Insulation Services is an insulation contractor based in Sparks, NV. This policy explains what information we collect when you use our website, what we do with it, how long we keep it and what you can ask us to do about it.
It applies to every page of our site, starting with the home page, and to the information you send us through the site. It doesn't cover other websites we link to, which have their own policies. To learn more about who we are, see our about us page.
Information you give us
Most of what we collect is what you choose to tell us when you ask for an estimate or send a question. That usually means your name, phone number, email address, the address of the house, and what's going on, such as a hot upstairs, a drafty room or an old attic you want looked at.
Our contact form runs through an outside form service, so what you type into it is stored on that service's systems and passed on to us. When you call us at (775) 447-1072 or email us, we keep a record of what you tell us so we can follow up.
Information collected automatically, including cookies
Like most websites, ours may collect basic technical details when you visit. That can include your browser and device type, the pages you look at, how you found the site and a general location based on your IP address.
We may use cookies and similar tools to collect this, which are small files your browser stores so a site can remember a visit. We may also use analytics tools that count visits and show which pages people use, so we can tell what's helpful and what isn't.
You can block or delete cookies in your browser settings. The site will still work, though some features may not.
How we use your information
We use it to answer you, set up an estimate, schedule and do the work, send invoices and stay in touch about your job. We also use site data in general terms to keep the website running and improve it.
We don't sell your personal information. We don't rent it out or give it to anyone for their own marketing.
Who we share it with
We share information only when it's needed to run the business or serve you. That includes the outside services that host our website, handle our contact form, run our analytics or process payments, and they get only what they need to do that job.
We may also share information if the law requires it, to protect our rights or our customers' safety, or if the business is ever sold or merged, in which case this policy would still apply to what was collected under it.
How long we keep it
We keep your information as long as we need it to answer you, finish your job and keep the business and tax records we're required to keep. If we never end up working together, we don't hold onto your estimate request longer than we have a reason to.
Analytics data is usually kept in summary form and not tied to your name.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you. We'll do what you ask unless we have to keep something for legal or business records, and we'll tell you if that's the case.
Depending on the state you live in, you may have other privacy rights under state law. Contact us and we'll help you use them.
Children's information
Our site is meant for adults arranging work on a home or building. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website or the tools behind it change. The current version is always the one on this page.
How to raise a privacy concern
If you have a question about your information, want to use any of the rights above or think something isn't right, reach out through our contact page or call us at (775) 447-1072. Tell us what you'd like us to do, and we'll look into it and get back to you.